Quicken 2016 can't open OFX

Quicken 2016 can't open OFX

#12435
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When I try to open the OFX file in Quicken 2016 I get the error message "Unable to read the selected Web Connect file. Please contact your finincial institution." 

Thank you so much!

L*** Mon, 9 May 2016 - 23:03